There are several ways for members of the general public both in the UK and abroad to voice their opinions regarding BBC performance.
(For an outline of complaints procedures, see the separate page entitled ‘Complaints‘.)
In the UK:
- Audience Councils:
Under the terms of the Royal Charter which forms the constitutional basis for the BBC, the broadcaster must consult with four Audience Councils – one in each of the nations comprising the United Kingdom – made up of licence fee payers. Each council is chaired by the appointed trustee for that nation.
Membership of an Audience Council is by appointment of the BBC Trust and application is open to anyone in the UK over the age of 16. Vacancies are advertised in the press and appointments are for a period of three to five years.
In turn, each member of the English Audience Council chairs a Regional Audience Council comprised of volunteers. Members of the general public can contact the Audience Councils via their web pages:
The minutes of Audience Council meetings can be read here.
The BBC Trust also engages with licence fee payers by means of consultations.
Details of on-going and past consultations are posted on the BBC Trust website.
Outside the UK:
Feedback regarding the BBC World Service can be submitted here.
- Global Minds: