Earlier this month we noted that a BBC News website report concerning the Palestinian president’s visit to the White House informed readers that:
“On Wednesday, the US president stressed there would be no lasting peace unless both nations found a way to stop incitement of violence.”
However, the official transcript of the meeting showed that – in contrast to the BBC’s claim – the American president’s remarks did not refer to “both nations”:
“But there cannot be lasting peace unless the Palestinian leaders speak in a unified voice against incitement to violate – and violence and hate. There’s such hatred. But hopefully there won’t be such hatred for very long. All children of God must be taught to value and respect human life, and condemn all of those who target the innocent.”
Mr Noru Tsalic submitted a complaint to the BBC on that topic (including a link to the transcript) and after two weeks, he received the following reply:
“Thank you for getting in touch about our article reporting that US President Donald Trump has said there is “a very good chance” of a Middle East peace deal, during talks with Palestinian leader Mahmoud Abbas. (http://www.bbc.co.uk/news/world-middle-east-39791715)
You’re right and we’ve since amended this line in the piece to now refer to how:
On Wednesday, the US president stressed there would be no lasting peace unless Palestinian leaders spoke out against incitement to violence.
We’ve also added a correction note to the bottom of the article explaining this change.
Please accept our apologies for the inclusion of this error and thank you once again for taking the time and trouble to make us aware of it.”
The footnote appended to the report reads as follows:
The absence of a dedicated corrections page on the BBC News website of course means that it is highly unlikely that those who read the original article with the inaccurate claim that remained in situ for two weeks would have seen that amendment and footnote.
One must again ponder the question of why an organisation committed by its charter to standards of accuracy continues to refrain from taking the very simple step of introducing a dedicated corrections page in order to relieve members of its audience of any misleading impressions they may have received from its online news output, prevent the waste of resources on unnecessary complaints and increase its transparency.